What is TheLoops AI for CX: Actionable Insights & Trends?
TheLoops AI for CX is an all-in-one intelligent platform that leverages AI to provide actionable insights and trends for CX teams. By analyzing support data and delivering real-time predictions, sentiment analysis, and more, it enables companies to improve cost savings and enhance customer retention.
How to use TheLoops AI for CX?
Using TheLoops AI for CX is simple and efficient. Start by connecting your support data to the platform, which only takes an hour. Once connected, you gain access to various AI-assisted features such as agent quality monitoring, prediction of escalations, intelligent collaboration, and real-time operations visibility. The platform is designed to be user-friendly, eliminating the need for a data engineer.