What is Stylo: AI Tool for Support & Customer Experience
Stylo is an innovative AI assistant designed to enhance support and improve the overall customer experience. By providing valuable recommendations on where to effectively spend time, Stylo enables support teams to deliver efficient and personalized assistance. With its advanced features, such as ticket translation, satisfaction prediction, angry ticket identification, and unique responses, Stylo elevates support operations to new heights. The seamless integration with Zendesk allows Stylo to provide AI assistance in any language, ensuring a global reach for support teams.
How to use Stylo: AI Tool for Support & Customer Experience
Integrating Stylo with your Zendesk ticketing system is the first step to unlock its powerful capabilities. Once integrated, Stylo Assist becomes readily available in every Zendesk ticket, empowering support agents with AI assistance. By analyzing customer comments and problems, Stylo generates unique responses, translates tickets to and from any language, predicts customer satisfaction, and identifies and escalates angry tickets. To witness the magic of Stylo, simply paste a real customer comment or problem from a ticket and observe how Stylo generates a suggested response tailored to the situation.