What is Moly.ai?
Moly.ai: Real-time AI tool for exceptional customer support
Moly.ai is an innovative AI-powered chatbot designed to provide exceptional customer support by delivering real-time answers to visitors' questions. It is a personalized tool that is trained on your website content and files, allowing it to provide tailored responses and create outstanding customer experiences.
How to use Moly.ai?
1. Create Chatbot: Begin by defining the name and design of your chatbot, ensuring it aligns with your brand identity. 2. Add Sites: Select the specific pages on your website that you want Moly.ai to analyze and train on, enabling it to gain a deep understanding of your content. 3. Add Files: Include any relevant files, such as PDFs, Excel sheets, Word documents, and text files, that can help Moly.ai provide accurate responses to customer queries. 4. Train: Allow Moly.ai a few minutes to fully train and familiarize itself with your website content and files. 5. Done! Embed the chatbot seamlessly into your website, and you'll be ready to provide instant support and address customer queries effectively.