FAQ from Lychee
What is Lychee?
Lychee is an advanced data analysis and visualization tool that simplifies the process of analyzing and visualizing data, eliminating the need for complex spreadsheets.
How to use Lychee?
Lychee is incredibly user-friendly. With a simple drag and drop, you can upload your Excel spreadsheet or create a new one directly on the platform. Lychee's AI engine will then transform your data into captivating graphs and charts with just a click.
What does the lifetime access offer include?
Purchasing lifetime access provides you with uninterrupted usage of Lychee, encompassing all existing and future features covered by your purchase.
Will I be charged any additional fees after the pre-order period?
No, your lifetime access purchase covers all costs. There will be no additional fees when Lychee transitions to a subscription model.
How do I access my lifetime access after the pre-order period ends?
To access your lifetime access, ensure that you complete your purchase before the pre-order period expires. Once it concludes, lifetime access will no longer be available, and Lychee will adopt a subscription model.
Is there a trial period for lifetime access?
Lifetime access does not include a trial period. However, you can wait until the pre-order offer concludes and Lychee introduces subscription plans. Keep in mind that lifetime access will no longer be available by then.
Can I share my lifetime access with others?
Lifetime access is intended for individual use only. If you have team members who require access, we offer enterprise custom pricing. Contact us at [email protected] for more information.
What happens if I encounter issues after the pre-order period?
Our dedicated support team is here to assist you. If you encounter any issues or have questions, simply reach out to [email protected], and we'll promptly provide the support you need.
How long is the pre-order period for lifetime access?
The pre-order period for lifetime access is limited. Once it concludes, Lychee will shift to a subscription model, and lifetime access will no longer be available.
If I don't like it, can I request a refund for my lifetime access purchase?
If you're unsatisfied with the platform or it doesn't meet your needs, contact us at [email protected], and we'll be happy to process a refund for you, no questions asked.
Will I receive updates and new features with my lifetime access?
Absolutely! You'll receive all updates and new features introduced during the pre-order period and beyond as part of your lifetime access.
How do I secure my lifetime access after the pre-order period ends?
To secure your lifetime access, ensure that you complete your purchase before the pre-order period expires. Once it concludes, lifetime access will no longer be available, and Lychee will transition to a subscription model.