Intercom Features

Intercom Features. Intercom: An AI tool combining automation and human support to resolve issues faster, boost satisfaction, and reduce workloads.

Key Features of Intercom

Help Desk

AI Chatbot

Proactive Support

Messenger

Apps and Integrations

Platform

Intercom's Use Cases

Improve team productivity with integrated workspace solutions for managing emails, tickets, and knowledge base

Reduce support volume and enhance efficiency through AI-powered chatbots and automated workflows

Provide proactive assistance with product tutorials, outbound communication, and more

Enable personalized, scalable support using an omnichannel platform that seamlessly integrates all customer interactions