FAQ from Dialogview: Answers to Your Questions
What is Dialogview?
Dialogview is a cutting-edge Smart Contact Centre Solution that provides businesses with a centralized interface for efficient customer interactions, including live chat, audio/video calls, intuitive bot, screen sharing, canned responses, group conversations, document repository, and schedule meetings.
How to use Dialogview?
To utilize Dialogview, simply schedule a demo with our experts who will guide you through the setup process and seamlessly integrate Dialogview into your existing systems. Once integrated, you can streamline your communications and enhance your customer experience by utilizing the contact center solution for efficient management of all communication channels and the conferencing solution for remote collaboration.
Is contact center and conferencing different products?
Yes, our contact center and conferencing solutions are separate products. However, we can provide the other solution as an add-on to your current plan if needed.
How easy is it to set up and use your Contact Center and Conferencing Solutions?
Our Contact Center and Conferencing Solutions are designed with user-friendliness in mind. They are easy to set up, and we provide comprehensive guides and support to assist you. No advanced technical skills are required.
Can these solutions be integrated with our existing systems?
Absolutely. Our solutions can be seamlessly integrated with many existing business software and systems. If you have specific integration concerns, our support team will be delighted to assist you.
What is the cost of these solutions?
The cost of our solutions may vary based on your business size and specific requirements. We recommend reaching out to our sales team, who can provide you with a detailed quote tailored to your needs.