Click2magic Frequently Asked Questions

Click2magic Frequently Asked Questions. Click2magic: An AI-powered enterprise live chat software for websites and mobile apps. Enables seamless customer communication, boosts ROI, and delivers actionable insights.

FAQ from Click2magic

What is Click2magic?

Click2magic is an enterprise-grade live chat platform powered by artificial intelligence. It enables real-time communication between businesses and their customers across websites and mobile applications.

How do I start using Click2magic?

Sign up on the Click2magic website, log in to your account, customize the chat widget, and integrate it into your digital platforms to begin interacting with customers instantly.

How does Click2magic contribute to business growth?

By facilitating real-time customer interaction, Click2magic helps increase conversion rates, improve customer retention, and provide actionable insights — all contributing to higher ROI.

Can I tailor the appearance of the chat widget?

Yes, the chat widget is fully customizable. You can adjust its design, layout, and behavior to match your brand’s style and user experience preferences.

Is it possible to manage multiple domains or apps with one Click2magic account?

Absolutely. Click2magic offers a unified dashboard that allows you to manage all your web and mobile properties from a single location.

Does Click2magic support file transfers during live chats?

Yes, the platform supports sending and receiving text, audio, and video files directly within chat sessions, making it easier to share information with customers.

How does Click2magic assist in customer support operations?

The platform integrates with existing helpdesk systems and utilizes AI-powered chatbots alongside human support agents to streamline ticket management and improve response times.

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