FAQ from Churn360
What is Churn360?
Churn360 is an AI-driven Customer Success platform that empowers SaaS companies to predict customer health, reduce churn, and drive revenue growth.
How to use Churn360?
To make the most out of Churn360, follow these steps:
- Gain a 360° view of your customers by utilizing the customer view feature.
- Segment your customers based on specific criteria to manage them effectively.
- Automate customer success processes using the Plays feature.
- Track customers' journey lifecycle with the Customer Journey feature.
- Evaluate customer health at a glance with the Health Score feature.
- Engage with customers through surveys and targeted campaigns using the Campaigns feature.
- Stay connected with customers through push notifications.
- Access a personalized dashboard with the Workspace feature.
What are the key features of Churn360?
Churn360 offers several core features, including a 360° view of customers, customer segmentation, automation plays, customer journey tracking, health scoring, campaigns, push notifications, and a personalized workspace.
How does Churn360 help with customer retention?
Churn360 provides actionable insights and tools to track customer journeys, identify at-risk customers, and personalize campaigns, ultimately improving customer retention rates.
Can Churn360 integrate with other software?
Absolutely! Churn360 seamlessly integrates with all third-party software, providing a unified dashboard view for your customers.
Is there a free trial available?
While there is no information about a free trial on the website, Churn360 offers a 30-minute personalized demo to showcase its capabilities.