FAQ from Bonsai
What is Bonsai?
Bonsai is an advanced trading platform that leverages AI algorithms to provide traders with sophisticated insights for making informed decisions in the forex and crypto markets.
How to use Bonsai?
To use Bonsai, create an account and log in. Connect your TradingView account to access a wide range of powerful trading tools. Customize these tools according to your preferences. Bonsai will diligently monitor your chosen market(s) and send real-time trading alerts. Combine these alerts with your trading judgment and risk management to make smarter decisions.
What is TradingView?
TradingView is a web service and social network for traders, offering a platform for technical analysis. To use Bonsai tools, a valid TradingView account is required to attach indicators or strategies to your charts.
Can I rely on the alerts?
Yes, you can rely on the alerts provided by Bonsai. The tools are regularly updated and adapted to market fluctuations. While profitable signals cannot be guaranteed 100% of the time, Bonsai ensures the signals are constantly updated and consistent enough to use.
Is it possible to profit on every trade?
No, it is not possible to guarantee a profit on every trade. Bonsai's algorithms are highly viable but not always 100% accurate. To ensure successful trading, it is best to use Bonsai tools alongside your trading judgment and a sound risk management strategy.
Do Bonsai scripts repaint?
No, all of Bonsai's indicators and strategies are thoroughly tested and designed not to repaint.
How do I get my hands on the trading tools?
After joining the Bonsai community, your TradingView username will be added to the "Invite-Only" access list for all trading tools. You will also receive an invitation to the Telegram group. If you choose the Trader plan, you'll gain access to the VIP channel on the Discord server.
How long do I need to wait after subscribing?
Please allow a few hours for the Bonsai team to provide you with access to all TradingView trading tools and additional features after your access request.
Is it possible for me to get a refund?
As the Beta version of Bonsai is currently offered for free, there is no refund option available. You are welcome to join the Beta program and use Bonsai to evaluate its suitability for your needs before considering a paid plan. All payments made are final.