FAQ from AI Support Email
What is AI Support Email?
AI Support Email is a comprehensive solution that enables businesses to provide efficient email support by leveraging their website as a knowledge base. Our AI-powered agent ensures seamless customer interactions by instantly responding to emails.
How to use AI Support Email?
Using AI Support Email is simple. Connect your website to our platform and customize the agent's responses to meet your requirements. No account or credit card is needed.
When is my billing cycle?
Your billing cycle begins on the day you sign up for the plan and renews monthly on the same day.
How will I be notified if I'm reaching my plan limits?
We will notify you via email when you are approaching your plan limits.
What are the differences in support options between plans?
Higher-tier plans offer additional features such as ticketing support, custom email domains, and Slack integration.
Explain your data retention policy between plans and how does it pertain to security?
Our data retention policy adheres to major data privacy laws. We securely store and retain customer data as specified in the chosen plan. We prioritize security by implementing end-to-end encryption, TLS, and following stringent data retention guidelines.
How are payments processed?
All payments are securely processed through Stripe.